Questions To Ask Before Hiring A Roofing Company
Your roof is more than just a structural feature—it's your home's first line of defense against the elements. It protects your family, your belongings, and the integrity of your property. That’s why choosing the right roofing company is a decision that should never be rushed or taken lightly.
Whether you're considering a trusted name like Tadlock Roofing or exploring other reputable contractors, asking the right questions before signing a contract can save you from costly mistakes, unexpected delays, or subpar workmanship.
In this guide, we’ll walk you through the essential questions to ask any roofing company before hiring them. These questions will help you evaluate their professionalism, reliability, and commitment to quality—ensuring your roofing project is in the best possible hands.
No. 1
Are You Ltadlicensed and Insured?
This is the first and most critical question to ask any roofing contractor.
A reputable roofing company should have the proper licensing to operate in your state or city. Licensing ensures that the contractor meets local building codes and industry standards.
Equally important is insurance. The company should carry both general liability and workers’ compensation insurance. This protects you from financial responsibility in case a worker is injured on your property or if any damage occurs during the project.
Always ask for proof of both licensing and insurance before any work begins. A professional company will have no problem providing this documentation.
No. 2
How Long Have You Been in Business?
Experience matters—especially when it comes to roofing.
Ask the company how many years they’ve been in business and whether they’ve completed projects similar to yours. A long-established business often has a proven track record and the expertise to handle unexpected challenges that may arise during the job.
While newer companies aren’t necessarily unqualified, a seasoned contractor brings a level of reliability and confidence that only time and experience can provide.
No. 3
Can You Provide References or Reviews?
Before hiring any roofing company, do your homework.
Ask for references from past clients or check online reviews on platforms like Google, Yelp, or the Better Business Bureau. Speaking directly with previous customers can give you valuable insights into the company’s work ethic, professionalism, and how they handle issues post-completion.
Questions to ask references include:
Was the project completed on time and within budget?
Were the workers respectful and professional?
Were there any issues after the job was finished?
A company that stands by its work will be happy to connect you with satisfied clients.
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No. 4
What is Included in the Estimate?
Roofing estimates can vary widely, so it’s important to understand exactly what you’re paying for.
Ask the contractor to provide a detailed written estimate that outlines all aspects of the project. This should include:
Removal of the old roof
Disposal of debris
Installation of underlayment and flashing
Type and brand of roofing materials
Labor costs
Warranty coverage
Clarifying these details upfront helps avoid hidden fees and ensures you’re comparing apples to apples when evaluating multiple bids.
No. 5
What Type of Roofing Materials Do You Recommend?
Not all roofing materials are created equal, and the right choice depends on your home’s structure, climate, and aesthetic preferences.
Ask the contractor to explain the pros and cons of different materials such as asphalt shingles, metal roofing, clay tiles, or synthetic options. A knowledgeable roofer should recommend materials based on your specific needs—not just push the most expensive option.
Their response will also reveal how well they understand the products they install and whether they prioritize your long-term satisfaction.
No. 6
What is the Project Timeline?
Understanding the project timeline is essential for planning and peace of mind.
Ask the roofing company:
When can the project start?
How many days will it take to complete?
What factors could cause delays (e.g., weather, supply issues)?
Having a clear timeline helps you prepare for disruptions and ensures the contractor is committed to completing the job in a timely manner.
No. 7
Do You Offer Warranties?
Warranties are a sign that the company stands behind its work.
Ask about two types of warranties:
Manufacturer Warranty: Covers defects in the roofing materials.
Workmanship Warranty: Covers installation errors or issues caused by poor workmanship.
Make sure you understand:
What is covered and for how long
What actions might void the warranty
How to file a claim if needed
A strong warranty provides peace of mind and protects your investment for years to come.
No. 8
How Will You Protect My Property?
Roofing projects can be messy and potentially damaging to your yard, landscaping, and driveway.
Ask the contractor what steps they take to protect your property, including:
Covering plants, windows, and outdoor furniture
Using protective barriers or tarps
Safely disposing of nails and debris
Also, confirm how they plan to clean up after the job is complete. A professional roofing company will leave your property as clean as they found it—if not cleaner.
No. 9
Who Will Be On-Site During the Project?
Knowing who will oversee the work is crucial for communication and accountability.
Ask if there will be a dedicated project manager or supervisor on-site each day. You should also know who to contact if you have questions or concerns during the project.
Clear communication ensures that the project runs smoothly and that any issues are addressed promptly.
Takeaways
Hiring a roofing company is about more than just finding the lowest price—it's about choosing a team that delivers value, quality, and peace of mind.
By asking these essential questions, you can confidently select a contractor who is licensed, experienced, and committed to protecting your home.
Remember, your roof is not just another part of your house—it’s your shield against the elements. Choose a roofing company that respects that responsibility and is dedicated to doing the job right the first time.
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